How the Review reads it
The Review walks the proposition the way a customer does: the first search, the landing, the product page, the basket, the checkout, the parcel, the return. It is measured against traffic, conversion, order value, margin and repeat, and checked against all seven foundations of the Cat’s Whiskers. It resolves to the one constraint that is actually binding in this business, which is rarely the one the room arrived with.
01 · Apparel and footwear
Fast fashion to premium heritage, run from inside the P&L since 1999.
02 · Consumer electronics
A category compared on price in seconds, won on trust and service.
Showroom and screen, measured as one customer.
04 · Publishing and subscription
Revenue from readers, and only from readers.