Is the spend already made in proportion?

Commercial Discipline is the third foundation. It asks whether money is going to the right places for the right reasons: acquisition and retention held in proportion, discounting used as a strategy rather than a reflex, cash flow owned by someone commercial, and returns treated as a lever rather than a service afterthought. The failure cluster is Commercial Misallocation.

The five checks

  1. Are acquisition and retention in proportion?
  2. Is discounting a strategy, never a default?
  3. Is cash flow owned commercially?
  4. Do exchanges protect margin where free returns erode it?
  5. Are returns run as a commercial lever, not a service afterthought?
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